Review of EMS Russian Post - express delivery EMS Russian Post
General information about the company EMS Russian Post
EMS - Express Mail Service is an international service whose main job is the transportation of postal correspondence. The company's work claims to be of a high quality level, and delivery of urgent mail or express delivery is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. EMS express delivery in Russia takes place to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive the shipment, just come to the EMS office or call a courier. EMS company has its own branded packaging. If necessary, provides consultation about customs. It is possible to provide the following services: insurance and tracking of postal items, cash on delivery, delivery or sending of parcels outside business hours. Clients are provided with consultation via the company's Hotline upon request. Each client with questions or difficulties can count on an individual approach. It is important that EMS works with individuals and corporations.
Express delivery EMS Russian Post
Geographically, EMS Russian Post operates throughout the country and issues IPOs. An EMS client can register their shipment at any EMS branch. If the client cannot register in the office or does not want to, it is necessary to call an EMS courier. Fast delivery will bring the item into the hands of the recipient in a short time. The operating principle of EMS express delivery within Russia:
- To send from outside the EMS office, you must call a courier.
- The sender is obliged to fill out all accompanying documentation himself, except for the fields for official information, which are filled out by the courier or operator.
- It is mandatory to inform the courier about what the item being sent is. The courier has the right to inspect the shipment to identify items prohibited for shipment.
- The courier takes the shipment to the Sorting Center, where all procedures for registering the shipment and processing will be carried out. After completing the operations, the shipment will be sent to the recipient.
- Express delivery EMS works in such a way that the shipment is delivered “to the door” of the addressee.
- If the shipment has not been delivered: the courier is obliged to inform the addressee about the received shipment by accessible means (by telephone, notification). If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive the shipment within 30 calendar days.
- All EMS MPOs to the recipient country Russia are registered in Track&Trace EMS - a unified tracking system. Using the issued track code on the website, you can track the shipment.
- Customs departure procedures are mandatory for all MPOs to and from Russia.
- Clearance of a postal item at customs takes three working days, after which the item is handed over to the delivery service.
- Delivery of the shipment to the addressee's door.
- The weight of postal items should not exceed 31.5 kg
- In terms of size - one side of the item should not exceed 1.50 m
- Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m
Insurance of EMS Russian Post shipments
EMS provides cargo insurance services against all possible risks of physical damage. You can carry out the procedure for insuring your shipment at any EMS Russian Post branch and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is required to present the object of insurance to the courier or operator at the EMS office. To obtain insurance, it is important to remember that the amount must correspond to the cost of the investment:
- The minimum insurance amount is RUB 3,000.
- The maximum amount of insurance for correspondence is 20 thousand rubles.
- The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.
- Maximum sum insured for precious metals- 1 million rubles.
customs control
For residents of Moscow (individuals and legal entities), EMS Russian Post provides services for registration of IPO for customs control. List of EMS Russian Post services for individuals:
- Checking the correctness of filling out the documents provided to the Customs Service for passing the IVOO
- Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made
- Registration and verification of the declaration (exact indication of the name of the sent attachments and their value in the language of the recipient country, English or French)
- Client consultation
EMS Russian Post tariffs
Things to consider when calculating express shipping costs:
- The distance that the shipment will cover
- Tariff zone of the sender and recipient
- Postage weight
- Availability of additional services
Forms of payment
You can make payment for the services provided by EMS Russian Post:
- In cash to the EMS courier or at delivery points.
- By bank transfer. The client receives a current account where he transfers the specified amount. The account belongs to EMS Russian Post - a branch of the Federal State Unitary Enterprise "Russian Post". Payment by third parties is also possible for companies with which an agreement has been concluded.
- Pay to the recipient. This is only possible if an agreement has been concluded between the recipient and EMS Russian Post.
EMS Russian Post provides the following services for individuals and corporate clients:
- Packing by EMS
- Everything related to customs
- Forwarding
- Insurance
- C.O.D
- Delivery of online purchases
- Payment of compensation
EMS Russian Post website
The official website of EMS Russian Post is www.emspost.ru. Everything is collected here helpful information for EMS customers. On home page On the site you can calculate the cost and delivery time within and outside the country, and track the EMS shipment using the existing track. On the website you can find out:
- More about delivery regions across Russia: locations of offices and collection points for EMS shipments, see the list of branches located in hard-to-reach regions.
- Control deadlines for the passage of shipments within the country and abroad.
- More about EMS shipments from abroad.
- Familiarize yourself with the tariffs for international express delivery, find out about tariffs in the international network area, and about restrictions on the delivery territory.
- Familiarize yourself with the types and costs of branded packaging.
- Read the detailed list of prohibited items and substances for shipment.
- View a sample additional agreement.
- Application form for shipment insurance.
- A guide to tariffs, which describes: tariffs by city, by region, by Russia, by country of the world.
- Bank details for payment.
- Referral form.
Contacts EMS Russian Post To contact EMS Russian Post, use the form feedback on the main site. Unified information service EMS Russian Post - 8 800 200 50 55 (calls within Russia are free) Residents of Moscow and St. Petersburg can contact client offices
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Target: You need to quickly fill out the EMS form with information about the sender and recipient.Requirements for printing the EMS form
The form consists of 4 A5 sheets, which are stapled so that you fill out the top one and the rest are printed.To fill them, an EPSON LX-300+ II matrix printer is used.
Attention! Documents will be printed on one printer, and EMS forms on another. You need to save printers in user settings to avoid confusion. It will be printed from a remote server, so pay attention to whether the printer will crash when you connect again.
It is necessary to do external printing processing with a form into which the values from the order are inserted with the ability to edit. And after clicking the print button, the EMS printed form is printed.
You need to make an external printed form Print the EMS form, which is called from the Buyer Order document form and fills out this form.
Before printing the form itself, a window should open in which the values from the customer’s order and the print button should be filled in.
Since mainly only information about the buyer changes, it is possible to save settings for the blocks: Sender addresses, Description of contents, Category of shipment, Form of payment
Fields from Sender Address and Recipient Address:
Make a processing form that will display fields with information about the sender and recipient addresses as in the link above.
Above the Sender Address fields, make a Sender field in which the organization is selected. When the organization changes, all fields about the organization are refilled.
Above the Recipient Address fields, make the Recipient field, into which the counterparty from the Buyer's Order is inserted by default, and all fields are immediately filled in from the counterparty card. When the counterparty changes, all fields about the organization are refilled.
We use all fields in our database except Intercom and Floor. When printing, check that all required fields are filled in. Otherwise, display a message about which fields are not filled in, and print anyway.
Content Description: Commodity investments. - Text field.
Flags: Ordinary, With declared value, With cash on delivery.
Form of payment:
Checkboxes: Sender, Recipient, By Agreement. Contract field.
The values of all fields, except the recipient's address, must be saved in the settings and automatically entered the next time the form is opened.
In the buyer’s order form, you need to make a “Calculate” button next to the Delivery cost field. When you click on the button, the program should automatically calculate the shipping cost and fill in the field. To calculate the cost of delivery there is a special service on the Internet.
In the form, the fields Declared value and Cash on delivery are equal to fill in with the value of the amount of the Buyer's Order document.
In printed form, write the amount in words.
Whether to send directly to print or display the printed form on the screen depends on the user’s settings.
Weight must be indicated on each item. In the buyer's order, you need to add an Order Weight field, which is used to calculate the delivery cost. The manager can change the Order Weight manually if the weight of the product is not specified.
Address form with the Garantpost logo ( 1 ) And barcode (2 ) is the main accompanying document that is affixed to the envelope of the express shipment. Barcode is a code that is scanned at all stages of the shipment to obtain information about the status of the shipment (see the delivery monitoring section).
The address form consists of five copies, of which:
One "Sender's Copy"
- “Copy of Garantpost” - enterprises of the place of departure
- “Copy for Customs” - customs authorities (international shipments) or aviation security services (domestic shipments)
- “Confirmation of receipt”, a copy of the company that made the delivery
- “Recipient's copy” – handed over along with the shipment.
In the upper right corner of the 5-layer address label on all copies there is a barcode assigned to that particular express item, consisting of two letters EG nine numbers and two letters RU at the end of the number. (2)
The sender fills out the address form with his own hand, clearly and legibly, and is responsible for the completeness and correctness of the information provided in it and the nature of the attachment (not prohibited items or dangerous items).
"Garantpost" does not accept shipments addressed to post office boxes, military units and "post restante". Addresses of the sender and addressee of express items accepted for shipment within the territory Russian Federation, must be indicated in Russian. The addresses of the sender and addressee of express items accepted for shipment within the territories of the republics within the Russian Federation can be indicated on state language the respective republic provided they are repeated in Russian.
For international express shipments, the address is written in Latin letters and Arabic numerals. It is allowed to write the address in the language of the destination country, provided that the name of the destination country is repeated in Russian.
Points of the Address Form to be filled in by the sender
SENDER
3 . Sender's contact phone number,
4 . A note indicating the need to provide an invoice (for cash payments),
5 . Last name First name Middle name of the sender, Company name and position of the sender,
6 . Contract number (for companies working under a contract),
7 . Sender's actual address,
8 . Sender country,
9 . Sender's postal code.
RECEIVER
10 . Recipient's contact phone number,
11 . Recipient country,
12 . Last name First name Middle name of the recipient, Name of the recipient company,
13 . Recipient's actual address (street, house, office/apartment),
14 . Recipient city,
15 . Recipient region (region, republic),
16 . Recipient's postal code.
INSURANCE AMOUNT
17 . A note is made about voluntary insurance of the shipment (at 4 postage rates or with the declared cost)
DESCRIPTION OF INVESTMENT / NATURE OF GOODS
18 . A note is made about the nature of the investment - documents or goods.
19 . The cost for customs is indicated (for shipments crossing the state border).
20 . A list of names of the attachment being sent is indicated; if the list of attachments does not fit in the columns of the address label, then the attachments being sent are recorded by name in a separate list compiled in free form in 2 copies, with the obligatory indication of the full postal address, the name of the recipient and the express delivery number indicated on the label.
Both copies of the list are signed by the sender, legal entities The signature is additionally certified with a seal.
Please note that in the absence of a list of express mail contents, Garantpost is not responsible for possible delays delivery or return of shipments by services that ensure the safety of transportation in transport. In the absence of a list of attachments, Garantpost has the right to refuse to accept such express shipment. If the shipment is sent abroad, then detailed filling out by the sender is required customs declaration. The weight of the shipment is entered by the operator in the appropriate column of the customs declaration. All express shipments with commodity contents must be accompanied by appropriate customs documentation with a mandatory description of the commodity contents on English language and indicating the cost of the goods.
For example documents, see (see. Filling out documents).
RESPONSIBILITY
21 . Signature of the sender with a decoding of the Last Name, First Name and Patronymic.
We draw your attention to the fact that with this signature you confirm the completeness and correctness of the specified information and guarantee that the express shipment does not contain prohibited and dangerous attachments. We are familiar with the rules of packaging and insurance.
Type of postal item
Third (lower) copy f. 107-E is included in the shipment along with copies of documents confirming the value of the investment.
The operator (courier) enters the amount of the insurance fee in the “E 1-c” form in the “Additional tariff” column of the “Acceptance information” zone.
The operator (courier) sticks a self-adhesive label “The shipment is insured” onto the EMS shipment shell.
The operator (courier) gives the sender the 1st copy of the form f. 107-E. Second copy of the form f. 107-E remains with the operator (courier) and is submitted along with the report.
9.8. After registration, weigh the EMS shipment along with the “E 1-в” form (forms form 107 and form 113en, if available).
On the “E 1-c” form, enter the following:
In the "Reception Information" zone - the postal code of the postal service facility of the place where EMS shipments are received; make marks “V” or “X” in the provided “squares” (the shipment was accepted at the reception window or by courier); weight;
In the "Form of payment" area - in the provided "squares" make marks "V" or "X" (paid by the sender); put your signature;